State Farm® Insurance Agent Christy Winter

"Thank you Dawn Wilkinson for your tremendous assistance! You have always taken such great care of my family in Indiana! We appreciate your excellence in customer service and your professionalism!"

"Very professional and got us the lowest rate. Thank you!"

"Everything was quick and easy to apply, Dawn was very friendly and helpful"

"Chelsea was fantastic! She made getting car insurance quick and easy, and she found me a great rate. Highly recommend!"

"Donna went above and beyond, very informative and helpful"

"Second time using State Farm for insurance. Dawn & Kelsie both made the experience quick and easy to get everything back on track!"

"This is my first experience with this company and it sure was great and wonderful! Dawn from Christy Winter's State Farm office is very knowledgeable and helpful! She went above and beyond to ensure I got what I needed for my auto and home insurance. This is the perfect place for you if you are looking for the best auto and home insurance with reasonable rates!!!"

"We have been with Christy since she came to Peru. She and all the office staff have always been very helpful. They are very friendly and will work with you to do what is best for their clients. We recommend them when people ask about getting any type of insurance. Jim and Sandy"

"Excellent service and extremely helpful."

"The ladies in tye office have always been super patient with my questions, very nice and kind."

"Really enjoy the staff here, great people to do business with... thank you"

"Dawn is great to work with. Would recommend her to use for all your insurance needs."

"Dawn, thanks for being a great help with all the changes on vehicles!! You're great!! Highly recommended!!"

"Dawn is the best!!! She puts up with all of my husband's shenanigans on vehicles. She's a saint!! Thanks Dawn. Highly recommended!!!!"

"Dawn is always fast and very professional whenever I need help with my insurance or even if I have questions. Would recommend her to friends and family"

"Great friendly service at a lower price than others thank you"

"State farm has always tried their best when dealing with me and tries to compete with other companies. I like how welcoming they are."

"Very helpful and courteous!"

"First and foremost, let me make it clear, there is a chain of events why I am leaving this review, and it’s not all just this office, but it’s more so the practices of Statefarm as a whole. We were recently informed that my auto policies, 4 vehicles, were going to start being canceled this month and next month. Upon contacting Christy Winters office, no one could tell why except for that we were reported as high risk for too many claims. Three of our claims in the last two years were comp for our windshields, which was included in my policies. And two were comp due to a deer running into the side of my truck, and a meth head hitting my wifes parked car. So I couldn’t understand why we were being reported as high risk when these were all incidents that were not our fault. And the office couldn’t get anyone to look into the matter either. Finally, one day I received a call back from the company who was responsible for our consumer reports, named LexisNexis. Be advised, this company sells your consumer reports without verifying anything on it for accuracy. Something that you can opt out of here in Indiana. Anyways, the lady that returned my call informed me that the two incidents involving my truck and deer, and my wife’s totaled car, were reported as “our fault”. I asked her how that was possible, did they even read the claim? While I was on the phone with her, she pulled up the claims, and low and behold, there was an issue. The claims, reported to them, from State Farm, which State Farm then pays LexisNexis for your consumer report, had two huge errors on them due to someone’s negligence at State Farm. Apparently, on both incidents, the boxes for at fault were left blank. When this happens, apparently it is common practice for Lexi’s Nexus to report this has,”at fault”, which is dirty in my opinion, and lazy and causes inaccuracies to be reported. So, in the meantime, I’m scrambling to find coverage for our vehicles, and I’m getting turned down because of State Farm’s negligence, and the lazy people at LexisNexis for assuming these incidents were our fault. Upon contacting Christy Winters office with the reported mistakes, all I’m told is that they can’t help me, I have to call claims department. The office wouldn’t even give me the number to claims. Basically I feel like I know where the negligence stemmed from, someone in this office! I called LexisNexis back and was told that they could put a security freeze on my report, since the inaccuracy’s were partially their fault, and I opted out from them being able to sell my future reports. Once that was taken care of, I finally got a very nice woman in the claims department to hear my story, and found the claims where the mistakes were made, and she corrected them. Not only did she correct the claims, but also emailed me letters while I was on the phone with her stating that the incidents were not our fault. Which helped immensely to secure insurance with a great agency. It makes me mad that they can take my money every month, which I pay them for a service, but when it comes times that I need that service, such negligence is at work through their paper trails. And then not to help me find it, and fix it, this is why I pulled my vehicles, my home, and my property insurance, and I am currently talking to a lawyer for all the trouble they did to my credit with their inaccuracies. Be aware, just because they are nice and pleasant, doesn’t mean they are good at their job!"

"Friendly staff that always make me feel at home like family.."

"Kelsie was so nice and patient. She made sure we knew the coverage we were getting and made great suggestions on what coverage to get. I will tell everyone about them. They are great to work with and treat you like family. Thank you"

"Great customer service and took care of my needs! Thank you Dawn"

"Christy and Dawn and the team at State Farm have been amazing for my family. They really go the extra mile."

"Dawn is one of the best! So thankful to have her as my insurance agent!"

"Having an accident, they were great and very helpful for me. Moved very quickly at getting my car back on the road."