State Farm® Insurance Agent Christy Winter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carly Gunter
November 6, 2024
5
out of
5
rating by Carly Gunter
"Dawn is always fast and very professional whenever I need help with my insurance or even if I have questions. Would recommend her to friends and family"
We responded:
"Thank you for your kind words, Carly! I am glad that Dawn was able to help you with your insurance needs and questions. Please give us a call anytime! The Christy Winter State Farm team is here to help. - Christy"
Philip Dalton
November 1, 2024
5
out of
5
rating by Philip Dalton
"Great friendly service at a lower price than others thank you"
We responded:
"Thanks for your review, Philip! I am happy to hear that we could provide you with five-star service and help you find the right plans for you. Give us a call should you need any further assistance! - Christy"
Daniel Case
October 22, 2024
5
out of
5
rating by Daniel Case
"State farm has always tried their best when dealing with me and tries to compete with other companies. I like how welcoming they are."
We responded:
"Thank you so much Daniel for choosing the Christy Winter State Farm Team. We hope you were pleased with our services. If we can do anything better to get that extra star, please let us know. - Christy"
Miriam Colbert
October 15, 2024
5
out of
5
rating by Miriam Colbert
"Very helpful and courteous!"
We responded:
"Hi Miriam! Thanks for your review, I appreciate hearing your feedback on your time spent with us, and I am happy to hear that it was a positive and helpful one. Please feel free to give us a call if you come across any more questions! - Christy"
Ryan Grogg
September 17, 2024
1
out of
5
rating by Ryan Grogg
"First and foremost, let me make it clear, there is a chain of events why I am leaving this review, and it’s not all just this office, but it’s more so the practices of Statefarm as a whole. We were recently informed that my auto policies, 4 vehicles, were going to start being canceled this month and next month. Upon contacting Christy Winters office, no one could tell why except for that we were reported as high risk for too many claims. Three of our claims in the last two years were comp for our windshields, which was included in my policies. And two were comp due to a deer running into the side of my truck, and a meth head hitting my wifes parked car. So I couldn’t understand why we were being reported as high risk when these were all incidents that were not our fault. And the office couldn’t get anyone to look into the matter either. Finally, one day I received a call back from the company who was responsible for our consumer reports, named LexisNexis. Be advised, this company sells your consumer reports without verifying anything on it for accuracy. Something that you can opt out of here in Indiana. Anyways, the lady that returned my call informed me that the two incidents involving my truck and deer, and my wife’s totaled car, were reported as “our fault”. I asked her how that was possible, did they even read the claim? While I was on the phone with her, she pulled up the claims, and low and behold, there was an issue. The claims, reported to them, from State Farm, which State Farm then pays LexisNexis for your consumer report, had two huge errors on them due to someone’s negligence at State Farm. Apparently, on both incidents, the boxes for at fault were left blank. When this happens, apparently it is common practice for Lexi’s Nexus to report this has,”at fault”, which is dirty in my opinion, and lazy and causes inaccuracies to be reported. So, in the meantime, I’m scrambling to find coverage for our vehicles, and I’m getting turned down because of State Farm’s negligence, and the lazy people at LexisNexis for assuming these incidents were our fault. Upon contacting Christy Winters office with the reported mistakes, all I’m told is that they can’t help me, I have to call claims department. The office wouldn’t even give me the number to claims. Basically I feel like I know where the negligence stemmed from, someone in this office! I called LexisNexis back and was told that they could put a security freeze on my report, since the inaccuracy’s were partially their fault, and I opted out from them being able to sell my future reports. Once that was taken care of, I finally got a very nice woman in the claims department to hear my story, and found the claims where the mistakes were made, and she corrected them. Not only did she correct the claims, but also emailed me letters while I was on the phone with her stating that the incidents were not our fault. Which helped immensely to secure insurance with a great agency. It makes me mad that they can take my money every month, which I pay them for a service, but when it comes times that I need that service, such negligence is at work through their paper trails. And then not to help me find it, and fix it, this is why I pulled my vehicles, my home, and my property insurance, and I am currently talking to a lawyer for all the trouble they did to my credit with their inaccuracies. Be aware, just because they are nice and pleasant, doesn’t mean they are good at their job!"
We responded:
"Hello Ryan. We understand your frustration, and we never want to lose customers at the Christy Winter State Farm Agent office. Unfortunately, this was out of our control, and we did everything in our power to try and help your situation. We take your feedback seriously and will use it to improve communication and support for our clients moving forward. - Christy "
Jason Whitmer
September 12, 2024
5
out of
5
rating by Jason Whitmer
"Friendly staff that always make me feel at home like family.."
We responded:
"Thank you, Jason! The Christy Winter State Farm Agent team is proud to have a good neighbor like you. If we can help with anything else please let us know. – Christy "
cory ulerick
September 9, 2024
5
out of
5
rating by cory ulerick
"Kelsie was so nice and patient. She made sure we knew the coverage we were getting and made great suggestions on what coverage to get. I will tell everyone about them. They are great to work with and treat you like family. Thank you"
We responded:
"Hi Corey! Thank you for your kind words and review of our office! I am happy to hear that Kelsie was able to give you the help you needed and helped you understand all the information you were given. Please give us a call or stop in if you have any questions or concerns! - Christy"
Manuel Jiron
September 3, 2024
5
out of
5
rating by Manuel Jiron
"Great customer service and took care of my needs! Thank you Dawn"
We responded:
"The Christy Winter State Farm Agent team appreciates you taking the time to leave us a review. Dawn will be pleased to hear your kind feedback. If we can help with anything further please do not hesitate to reach out. - Christy "
Pat Evans
August 22, 2024
5
out of
5
rating by Pat Evans
"Christy and Dawn and the team at State Farm have been amazing for my family. They really go the extra mile."
We responded:
"We appreciate your feedback, Pat, and I am happy to hear that we have been able to give you and your family the help you’re looking for. Feel free to give us a call with any questions! - Christy"
Katelyn Turcheck
August 16, 2024
5
out of
5
rating by Katelyn Turcheck
"Dawn is one of the best! So thankful to have her as my insurance agent!"
We responded:
"Hi Katelyn! We appreciate your feedback, and I am so happy that you have been pleased with Dawn’s work! If you have any questions, you know where to find us! - Christy"
Betty Sleeper
August 9, 2024
5
out of
5
rating by Betty Sleeper
"Having an accident, they were great and very helpful for me. Moved very quickly at getting my car back on the road."
We responded:
"Hi Betty! So glad to hear we were able to help with your Car Insurance needs at a stressful time. The Christy Winter State Farm Agent team is very thankful for you taking the time to leave us a great review. We are happy to have you as a good neighbor! – Christy "
Carla See
August 7, 2024
5
out of
5
rating by Carla See
"Dawn is personable, resourceful and very helpful with my questions.A good asset to State Farm."
We responded:
"Thank you, Carla, for your feedback on our office! I am happy to hear that Dawn was able to get your questions answered and give you the help that you were looking for. If you have any questions or concerns moving forward, please reach back out! - Christy"
Cameron
July 31, 2024
5
out of
5
rating by Cameron
"Very good service. Very kind and understanding of everything I needed. Helped me to understand since I was a first time insurance policy owner, and offered the best quote for me at 19 years old."
We responded:
"Hi Cameron! I am so glad we were able to provide you with the service you needed, and we appreciate your feedback on your experience. We always try to make sure that our customers understand their insurance plans and I am glad that we were able to do that for you. If you have any questions, give us a call or stop back in! - Christy"
Logan’s Films
July 29, 2024
5
out of
5
rating by Logan’s Films
"Dawn has been in my family and I’s life for as long as I can remember, and she’s always been our go-to savior! Can’t recommend her enough"
We responded:
"Hi Logan! Thank you for your kind words about Dawn and your review of our office. It always makes me proud to hear of long-term customers being continuously satisfied with our assistance. If you need anything going forward, give us a call or stop in for a visit! - Christy"
Susan Baca
July 15, 2024
5
out of
5
rating by Susan Baca
"I have only spoken with Chelsea but she is knowledgeable, professional and super nice."
We responded:
"Susan, thank you for your feedback on Chelsea and our office! I am happy that you were pleased with the assistance you received. If you need anything moving forward, do not hesitate to reach out! - Christy"
Hannah Lee
July 3, 2024
5
out of
5
rating by Hannah Lee
"I started my auto and renter’s insurance after moving to Indiana, and Kelsie responded promptly and helped me with kindness!"
We responded:
"Hi Hannah, thank you for your review! I am glad that Kelsie could help you in a kind and efficient manner during this busy time with moving. If you have any questions going forward, give us a call or stop back in! - Christy"
Robert Pratt
June 28, 2024
5
out of
5
rating by Robert Pratt
"They were extremely informative, time efficient, and looking for my best interests throughout the entire interaction of getting things set up"
We responded:
"Hi Robert, thank you for your kind review! Our office is always putting our customers’ best interest first, and I am pleased to hear that your experience reflected that. I am glad we were able to answer your questions, if you find yourself having more, please feel free to stop back in! - Christy"
Jennifer Mosley
June 28, 2024
5
out of
5
rating by Jennifer Mosley
"Awesome ladies and always helpful."
We responded:
"Hi Jennifer, thank you for your lovely review! I am pleased to hear that out office could help you with your insurance questions and needs. I hope that the remainer of you experiences with us are consistent with this standard, and feel free to stop back in if you find yourself having more questions! - Christy"
Randy Bingle
June 24, 2024
5
out of
5
rating by Randy Bingle
"Great service and great rates!! Thank you Kelsea!"
We responded:
"Hi Randy! Thank you so much for taking the time to leave the Christy Winter State Farm Agent team a five-star review. Kelsie will be pleased to hear she made your insurance experience positive one. Please let us know if we can help with anything further! - Christy"
Marlene Gutierrez
June 17, 2024
5
out of
5
rating by Marlene Gutierrez
"Excelente y amable"
We responded:
"Marlene, ¡estoy encantado de saber su experiencia excepcional! Proveer excelente atención es lo que nos esforzamos en nuestro consultorio. Si alguna vez necesita ayuda nuevamente, no dude en comunicarse. ¡Estamos aquí para ayudar con una sonrisa! - Christy"
Jenifer Romero
June 17, 2024
5
out of
5
rating by Jenifer Romero
"Amazing!"
We responded:
"Thank you so much for your kind review, Jennifer! We are so happy to help good neighbors like you with their insurance needs. If we can help with anything further, please let us know! "
Addison Pegg
June 12, 2024
5
out of
5
rating by Addison Pegg
"She was very kind and helpful with all of my options, I would recommend!"
We responded:
"Addison, thank you so much for your kind words and for recommending us! We're pleased to hear you found our service helpful and that you had a positive experience exploring your options with us. We're here anytime you need assistance or have any questions. Thanks again for choosing us and for taking the time to leave a review! - Christy"
Daniel Jackson
May 15, 2024
5
out of
5
rating by Daniel Jackson
"Dawn went above and beyond to get me a great deal on my general liability insurance for my company and I'm super grateful!! All of the reps here are always super helpful and nice! Shoutout to Kelsey as well who has done a ton for me with my personal car imsurances!"
We responded:
"Thank you for your glowing review, Daniel! We are so pleased to hear about your outstanding experiences with Dawn, Kelsie, and our entire team. Helping you with your general liability insurance and managing your auto insurance needs is what we strive for, and it’s fantastic to know we’ve made a difference. We'll pass your kind remarks to Dawn and Kelsie – they’ll be delighted to hear your praise. We're excited to keep providing you with exceptional service. Thank you for being a member of our community and for choosing us for your insurance needs! - Christy"
Jessica P
May 6, 2024
5
out of
5
rating by Jessica P
"Wonderful customer service! Easy to work with and they're very responsive. I appreciated the easy, fast, and friendly communication."
We responded:
"Thank you so much for your review, Jessica! It’s lovely to hear that you had a wonderful experience with our customer service. Our goal is to provide responsive, friendly, and efficient communication, and it's great to know we hit the mark for you. If there's anything more we may do to assist you, please don't hesitate to ask. We look forward to serving you again in the future! - Christy "
Justin Kepler
May 6, 2024
5
out of
5
rating by Justin Kepler
"Very helpful , knows her stuff"
We responded:
"Thank you for the fantastic review, Justin! I'm delighted to know that you found our interactions helpful. It's my top priority to make sure you understand all your options so you may make the choices for your needs. If you ever have questions or need additional information, please feel free to reach out. I'm here to help anytime. Thank you for choosing me for your insurance needs! - Christy"